We ensure all of your forklifts are regularly maintained and serviced to optimise productivity, avoid costly repairs and protect your workforce from potential health and safety issues.
With regular maintenance, you can prevent major downtime and repair costs ahead of any potential issues with the truck. For example, broken parts will be identified early enough and fixed before the damage becomes extensive.
Find out more about the importance of servicing and maintenance.
We recommend you follow the manufacturer’s specific guidelines to determine how often you should service your forklift truck, however below are factors to consider that could influence a more regular service:
As standard, a forklift truck should be serviced every:
As well as following the manufacturer’s guidelines, a qualified Toyota Material Handling technician can help you determine your forklift maintenance frequency and put together a scheduled maintenance plan that fits your forklift needs.
We operate a 24/7 service hotline where your service request or breakdown will be processed and passed on to one of our service technicians. We aim for a guaranteed 4 hour response time to breakdowns.
Yes, for all of our service packages we will provide a Toyota accredited technician to your site in order to service and maintain your equipment.
Yes, it does. Your Toyota truck came complete with all Toyota Genuine Parts. If you put ill-fit parts on your truck, you can compromise its durability and long-term value.
If you have any further questions, have a chat with us.
Contact us or go to our FAQ page.
You can combine your tailored forklift service package with Toyota's fleet management solution, I_Site.
Customer satisfaction is our number-one priority, and we do everything we can to meet your expectations. That's why we apply the Toyota Service Concept, a structured approach to optimise our services with help from our key values.
We regularly ask our customers for their feedback. We review more than 1500 customer surveys each month to help us to continuously improve our service.
The NET promoter score, influenced by our customer feedback, allows us to benchmark our performance. Our current NPS is 63.
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