Truck broken down?

Don´t worry we can help.

Book a service by calling 0370 850 1402

Service you can rely on

Toyota Service Concept, a structured approach to keep your forklifts running

We do not only provide you with quality products, but also with quality service. Customer satisfaction is our number-one priority, and we do everything we can to meet your expectations. 

Our service plans keep your business up and running and help you get the most out of your trucks, whatever the make, so you can plan your operation with complete confidence.




Choose Service Package

With our packages you can tailor your service to your business, no matter the size.
You can combine your service with our fleet management solution I_Site, which allows you to be in complete control of your business by providing you with essential fleet and service data.

Do you have more questions or need a hand finding the right truck?
You can always talk to us when you need any help.

Contact us or go to our FAQ page

Local to you, always

Service technician doing truk check

What you always get

  • A single maintenance agreement for all makes of truck, even if your trucks are not from Toyota
  • Transparent service with no hidden costs: full worksheet display for secure sign-off
  • Accredited technicians, who have completed the STEP training programme
  • Fast response time
  • Full service history

Every Toyota Service Plan offers you Toyota Genuine Parts

  • 95% of spare parts are always available in stock. Genuine parts are delivered in 24 hours
  • Genuine parts are designed and tested to be safe and to prevent equipment failure
  • Genuine parts generate a lower downtime risk and repair costs, increasing profitability
  • We can guarantee that all parts are still available for at least 10 years after we deliver your truck
  • Genuine parts are recyclable and environmentally friendly

Man holding a phone with I_Site app showing

Brand new feature: service request via the I_Site application

  • Get in contact with our service team directly
  • Send a service request message from your mobile device
  • You can also add a picture and specific message
  • Quick and easy: reduce downtime & improve productivity

Why Toyota Service?

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Net Promoter Score for service

How customers rate us

What is important to our customers?

Through a recognised methodology we ask what is important to our customers and how we perform: the Net Promotor Score allows us to benchmark our performance.

 

Since service is a key differentiator, it’s important to our customers that we get repairs done quickly, get things right the first time, and make sure parts are available when they need it.

 

Each month we collect more than 1500 customer surveys, which allows us to continuously improve our service. This way we can help our customers increase productivity and control cost.

LEARN MORE ON TOYOTA SERVICE CONCEPT
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