a map of the toyota dealer network in the UK

Our dealer network – why choose us?

Our forklift dealers are your local one-stop shop for all things material handling, from forklifts, to racking, to service & parts, by choosing our approved forklift dealers, you can expect the guaranteed quality and reliability of Toyota. Choosing an approved Toyota dealer means more than just equipment, it means expert local support, consistent service standards and a full range of genuine Toyota material handling equipment. Many of our dealers are ASEC accredited – a programme developed to standardise and elevate service and parts operations across our network. This ensures a consistent high-quality experience whether you’re working with us directly or one of our dealer members.

ASEC: improving customer service through certification

ASEC

The majority of our approved dealers are ASEC certified.

The After Sales Service Evaluation & Certification (ASEC) programme was developed to standardise and develop Toyota Material Handling's service and parts operations. ASEC is aimed at our captive network and independent dealers with both Parts and Services operations.

The programme has 3 levels: Entry, Basic and Advanced. It covers distinct sections aiming at improving workshop productivity, securing the safety and sustainability requirements of our operations, and increasing parts and services sales through Kaizen activities. Furthermore, it supports our permanent activities to maximise customer satisfaction.

Find out more about ASEC