The T.L.A. Awards are an annual Toyota Material Handing Europe initiative driven by the Toyota Lean Academy to drive standards in the way of quality assurance, on-time delivery, environmental factors and health and safety. The grading of the Awards is Bronze, Silver and Gold.
The Fleet Management Centre is based in Old Dalby, Leicestershire and is responsible for all UK Short term rental (STR), Long term rental (LTR), and Demonstration (DEMO) trucks. The facility also supplies the outstanding “Approved Used” (AU) machines for the UK.
After achieving Silver status in 2019, Sean Reckless, FMC Workshop Manager was the project manager behind the successful bid to achieve Gold. Of the achievement, Sean said:
“The TLA Awards is a European-wide assessment and while as a collective we have been working hard over many years on driving efficiencies and standards throughout the F.M.C., the Awards provide an opportunity to focus on specific areas and recognise the progress within our facility, this gives us a great foundation to build from at the F.M.C.
“To have achieved the Gold status in the year of a global Pandemic is testament to the hard work and dedication of my colleagues in the F.M.C. We wouldn’t have been able to do this without rising to the challenge and working together as a team. It is an outstanding result for us all.
“The work doesn’t stop here however. True to our key Toyota value ‘Kaizen’, which means continuous improvement, we are constantly striving to increase our standards. Already underway are projects designed to reduce lead times, ultimately, with a view to providing our customers an even greater service and experience. As with all of us at Toyota, we are committed to delivering ‘quality in everything we do’.”
To find out more about the Toyota Lean Academy, and the world-renowned Toyota Lean Principles click here.