How Toyota Material Handling UK’s Approach to Waste Reduction Brings Benefits to Customers
Toyota has long been recognised as a global leader in manufacturing innovation, thanks largely to its renowned Toyota Production System (TPS). But TPS is far more than a factory-floor tool, it is a comprehensive approach to operational excellence that can be applied across many industries and processes.At Toyota Material Handling UK, the TPS methodology underpins how we operate every day. Enhancing and streamlining our own operations, as well as helping our customers to become more efficient, sustainable, and successful.
What is the Toyota Production System?
Developed by Taiichi Ohno in 1948, the Toyota Production System forms the foundation of what many people know as lean manufacturing. Its main objectives are to eliminate waste and inconsistency, and to design processes that flow smoothly without overburdening people or equipment. By focusing on the continuous improvement of every step from production to delivery and beyond, Toyota aims to create smooth, efficient workflows that deliver greater value to customers, while minimising waste and maximising quality.
By applying these principles, Toyota aims to eliminate muda - the Japanese term for waste or inefficiency - ensuring that resources, time, and effort are used only in ways that add value.
Hazel Philips, TPS Trainer at Toyota Material Handling UK.
“At its heart, TPS is about creating a continuous, uninterrupted flow in every process,” explains Hazel Philips, TPS Trainer at Toyota Material Handling UK. “Whether it’s assembling a vehicle or making a cup of tea, the same logic applies. TPS encourages us to look closely at each step, find bottlenecks, and make improvements so we can deliver value to our customers with less waste and less effort.”
A Mindset of Continuous Improvement and Respect
More than just a methodology, TPS is a mindset based on two core philosophies: Continuous Improvement (Kaizen) and Respect for People. Every Toyota team member – across all departments and seniority levels - are encouraged to identify inefficiencies and collaborate on solutions.
“We make improvement a team sport,” adds Hazel. “Everyone’s contribution counts, and that collective effort is what drives us forward.”
This people-first culture is central to Toyota’s long-term success. Engaged, empowered employees who understand their purpose create a cycle of continuous improvement that directly benefits Toyota Material Handling’s customers. Open communication, transparency, and mutual respect ensure that Toyota builds lasting partnerships - not just transactional relationships.
Balancing Performance and Responsibility
The pursuit of perfection - or zero muda - may be an ever-moving target, but Toyota celebrates every step toward that ideal. From simplifying paper-based workflows to adopting more sustainable practices, every improvement supports both performance and responsibility.
“Our philosophy shows that business success and sustainability don’t have to be mutually exclusive,” Hazel affirms. “By respecting value in all its forms, we build a resilient business that benefits our customers, supports our employees, and minimises our environmental impact.”
Driving Forward with Excellence
Through the ongoing application of the Toyota Production System, Toyota Material Handling UK continues to evolve how it operates - delivering products and services that embody quality, reliability, and thoughtful design, all rooted in operational excellence.
By embracing continuous improvement and respect for people, Toyota not only reduces waste but enhances the value it brings to every customer, every day.
To learn more about how Toyota Material Handling UK can support your organisation to reduce waste and improve efficiency, visit our Zero Muda page.