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Follow our simple tips to keep your forklift, and your drivers safe this winter

Prepare your forklift for winter

Follow our simple tips to keep your forklift, and your drivers safe this winter

Service you can rely on

At Toyota we are committed to supporting your truck during its entire working life. We provide a range of service solutions tailored to your individual requirements. From a routine service or Thorough Examination to tyre fitting and battery care. We deliver local service support everyday to customers across the UK, with over 600 service technicians who provides support for all makes of truck.
Service technician doing truk check

What we offer

  • A single maintenance agreement for all makes of truck
  • Fast response time across the UK
  • Full service history

As standard, every Toyota service plan comes with: transparent service with no hidden costs, accredited technicians, fast response time and full service history.

Technician preparing a full service

Full service

  • Maximum level of performance
  • Comprehensive parts and labour plan
  • Breakdown cover and preventive maintenance

We take care of all your service needs for the highest levels of operational performance and uptime. Full service means a comprehensive labour and parts plan including preventive maintenance, breakdown cover and parts used in servicing and breakdown repairs.

Service technician working on a truck

Standard service plus

  • Prevent unplanned downtime and costly repairs
  • Agreed service plan
  • Covers main service parts

Prevent unplanned downtime and costly repairs. We take responsibility for maintaining your trucks according to an agreed plan as well as ensuring they meet all safety requirements. We also cover the main service parts replaced during the service.

Two men standing in warehouse talking

Standard service

  • Prevent unplanned downtime
  • Low cost entry level service plan
  • Ensures you meet safety requirements

As with the standard service plus, we prevent unplanned downtime and costly repairs, while also ensuring all safety requirements are met.

Ask about service
Truck outdoors

Thorough Examination

  • Legal requirement for all fork trucks
  • Ensures you meet and exceed LOLER98 and PUWER98
  • We are accredited by the CFTS

A Thorough Examination is like an MOT for cars. It is required by law for all fork trucks including those you purchase, lease and hire. We can carry out Thorough Examination on all makes of materials handling equipment.

Technician unloading service van

Service options

  • Single agreement for all makes of truck
  • Out of hours support
  • On-site service technicians

We know some of our customers need more support - which is why we offer additional value service options to support your business including 24/7 out of hours support and on-site service technicians for more intensive operations.

What our customers say

We work to continually improve our service

Kaizen (continuous improvement) is an important part of how we work. We request feedback every month from our customers about the levels of service we provide from the first call to our service desk through to the service technician visit.

We follow up on every survey to understand and put in place actions to help us continually improve the service we provide. The Net Promoter Score allows us to benchmark our performance.

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Site and field service technicians
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Hand pallet truck specialists
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guaranteed response time
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Net Promoter Score for service

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