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Telemarketing Team Leader - Castleford

We are currently looking to recruit a Telemarketing Team Leader with a proven track record in coaching high performing teams engaged in telemarketing activities.

CODE: 2583

LOCATION:  Castleford

We are currently looking to recruit a Telemarketing Team Leader with a proven track record in coaching high performing teams engaged in telemarketing activities.  

About the job – the main responsibilities

The main responsibilities of the role include:

  • Managing, coaching and developing a team of telemarketing team members to ensure productivity targets are met using performance and KPI monitoring.

  • Working closely with the marketing team to support different campaign activity

Who are we looking for

All you need to apply is:

  • A passion for developing and coaching people

  • Proven experience in performance management and call monitoring

  • Good IT knowledge, especially of Microsoft Office and use of CRM systems and databases

  • Strong organisational and planning skills

  • Good decision making and problem solving skills

  • A flexible approach

Our commitment to you

We will provide you with an excellent package including competitive salary and an attractive company pension scheme. Full training will also be given.

How to apply

If you are interested in the role, please follow the link below, fill in the form and attach a copy of your CV. If you would like more information about the role, please contact our recruitment team.

Please Note: We will read each application carefully, however due to the high volume of applications we receive regrettably only those selected for an interview will be contacted. Toyota Material Handling UK is an equal opportunities employer